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Workload Management: Work Efficiency and Capacity management - Timed-In App
Workload Management

Workload Management: Work Efficiency and Capacity management

By December 22, 2019 No Comments

Workload management is a process of distributing work among your employees and monitoring their activities and their utilization of time over that project or task. The goal is to make sure that the work is to be delivered within the time frame, but make sure that each and every member of your team should have an equal amount of work.
Sometimes due to some circumstances which are not in your control you miss the deadline of that work and for that, you need longer work hours. Managing workload helps you to spot problems and giving you a chance to solve it according to you on time.

Workload Management

Why workload management is important

Workload management is important because there is a unique relationship between job demands, intellectual demands and job satisfaction of an individual. Job demands lasses job satisfaction, whereas intellectual demands, or decision-making latitude, escalate job satisfaction.
There are some steps that you have to keep into action so you can successfully manage your team’s workload.

  • Figure out your team’s workload and capacity
  • Distribute resources and break down individual workloads
  • Check-in with your team members and adjust workloads as needed
  • Improve team efficiency when workloads are heavy
  • Onboard a work management tool

Consequences of not having workload management into your business

Workload Management

Generally strong leaders who use good management skills positively impact a company in various ways, like decreasing turnover, improving hope and empowering employees to be more productive. Management needs to lead by example for someone and create a positive working environment for employees to perform their best in their work.
A lack of hope leads to lower productivity, an inability to overcome challenges, apathy, and poor customer service.

  • Poor customer services
  • Detachment for the job
  • Unable to overcome the burden
  • Productivity concern

Workload management is crucial for the business because it ensures your product and your growth and satisfaction of your customer because in every business workload management is a streamline of the delivery of any customer project and task to deliver it inefficient way and that means your business is growing and making your customer happy along with your employees

  • The customer is not satisfied because whenever we get any sort of delivery from a customer and that has to be completed on time because in that process you have lots of requests from the customer’s side and you have to resolve all the issues in very less time. And if you have not workload management that may lead you towards the downfall of your services,
  • The employee is not satisfied because if you have lots of work to be done and due to imbalance of your workload management will burn out your employees because if you want to make your customer satisfaction then first you have to make your employees happy because if they are happy then and then they can work happily with you.
  • Impact on overall business productivity and growth: if your employees and your customers are unhappy with you then it will affect your business growth. And that will lead your business towards the downfall of your business in the market.

Benefits of having workload management into your business

Every time we need to face the challenges of taking more roles and responsibilities, whilst becomes more productive and effective as we change alongside our company’s business. Nowadays businesses are looking into efficient strategies to help streamline processes, reduce costs and maximize the profitability of their business.

Features workload management System should have

  1. 360 view of your projects and tasks: Workload management should give you a 360-degree in-depth view of all your projects and tasks, where you can see and analyze every aspect of the project and also evaluate the risk before it becomes unmanageable. This includes a detailed timeline of the project, important milestone marking, efforts and productivity ratio, expenses, workload, and capacity management.
  2. Different ways to analyze the project: Managing project is really complex and complicated thing if you don’t have proper insight to visualize every aspect of Project and it will create a hurdle in your work management, and that’s why it is important to have different project views which helps you to understand the project details at very granular level. Different project views means different way to analyze the information, for example, Timeline View shows us time constraint-based project view, Gantt chart shows project details in waterfall modal where you can see the dependency and all, similarly, Kanban view shows the Agile methodology, etc., we already written a detailed blog about this which you can refer here.
  3. Customer management and delivery management: A good workload management system should manage the end to end service management which involves starting from Client Project and ending to delivery and maintenance of that service. In that way, you can manage your client’s delivery in a more optimize and precise way which enriches your customer engagement and services.


So to summarize workload management allows managers the ability to look inside their work and understand how everything is going on? This greater understanding can lead to savings in costs, increases in revenues and improvements in company efficiency.
After observing all the possible ways of workload management we designed our app Timed-In in which you can handlel all your works on a single platform. It provides you a 360-degree view of your projects and tasks through which you can see the progress of that task along with its deadline. It provides your different project related views so get more granular details and it also helps to manage expense management, inventory management, time tracking, project management, employee management, etc.
Contact Timed-In Specialist today to know how you can get benefit from this.